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Introduction

This policy explains what information we collect when you use Overseer’s Discord instance.

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Terminology

Below you will find a list of terms that one may consider technical, to prevent confusion, these words will be capitalised:
  • User: A Discord user.
  • Guild: A Discord server.
  • Snowflake: A Discord ID that can be obtained through enabling developer mode and clicking Copy ID in a context menu.
  • Command: A string, or registered app command that functions as a way to have Overseer ‘do something’. A non-exhaustive list can be found here.

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Data Collected

Overseer only collects data when you give it to us, or give us permission to obtain it. Data categories include:
  1. Guild, role, user and channel snowflakes during configuration
  2. A copy of any evidence attached by a suitable user when attached through the ban or punish command, the formats of these include but are not limited to:
    • image/png
    • image/jpeg
    • video/mp4
    • video/x-matroska
  3. Command invocation data, such as the contents of the command, when it was used, by whom, etc.

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Data Use

Data collected by Overseer is only accessible to authorised users on the development team, with the exception of evidence mentioned above, which is stored by a 3rd party - Backblaze. We use this information to:
  • Know where, when and how to send things. For example, which channel to send a log message to when a moderator uses the ban command.
  • To debug any points of failure, should they ever arise
  • To collect metrics and analytics to better understand our userbase and which features perform well